Total Recall Owner's Manual - Table of Contents


Owner's Manual Version 1.33b — November 06, 2000

Table of Contents
1	COMPLIANCE STATEMENT
2	INTRODUCTION
	2.1	Indicators, controls & terminology
	2.1.1	Recorder front panel
	2.1.2	Recorder rear panel
	2.1.3	Recorder top panel
	2.2	Other terminology
3	INSTALLING TOTAL RECALL
	3.1	Unpacking the unit
	3.2	Connecting to the telephone network to record calls
	3.3	Location of the recorder
	3.4	Connecting to an analog trunk or analog extension lines
	3.5	Connecting to a digital handset using handset adapters
	3.6	Connecting to a digital extension line
	3.7	Line interface to Total Recall (CLI & DTMF capture)
	3.8	SMDR Integration
4	CONFIGURING TOTAL RECALL
	4.1	Basic key functions
	4.2	The LCD screen
	4.3	Getting started
	4.4	Configuration menu
	4.4.1	The configuration menu: Configuration settings
	4.5	Error Messages
5	OPERATING TOTAL RECALL
	5.1	Logging menu
	5.1.1	Live monitoring
	5.1.2	Playback from the logging menu
	5.2	Playback menu
	5.2.1	Search and select a call
	5.2.2	Searching the database
	5.2.3	Searching the CD
	5.2.4	Playback a call
	5.2.5	Using the control keys
	5.2.6	Playback output options
	5.3	Archive menu
	5.3.1	Archive reminder
	5.3.2	Automatic archive
	5.3.3	Manual archive
	5.3.3.1	Tagging a call (for archive)
	5.3.4	System maintenance
	5.3.4.1	No maintenance
	5.3.4.2	Rebuild call database
	5.3.4.3	Upgrade software
	5.3.5	System shutdown
	5.3.6	Deleting Files
	5.3.7	Archive session
6	REMOTE RECALL SOFTWARE
	6.1	Introduction
	6.2	PC system requirements
	6.3	Memory
	6.4	Installation
	Loading Remote Recall Software
	6.5	Loading archived calls to the PC from the CD
	6.6	Searching and replaying calls from a CD using Remote Recall
	6.6.1	Remote Recall window
	6.6.2	Replaying a call
	6.7	Using the serial link
	6.7.1	Transferring call data
	6.7.2	Sound test
	6.7.3	Remote live call monitoring
	6.7.4	Remote call replay direct from Total Recall
	6.7.5	Control of call data transfer from Total Recall
7	INSTALLATION OF 4-CHANNEL DSP UPGRADE BOARD
	7.1	Requirements
	7.2	Procedure
	7.2.1	Disconnection of power and telephone lines
	7.2.2	Opening Total Recall case
	7.2.3	Fitting additional DSP circuit board
	7.2.4	Reassembly of case and reconnection of phone lines and power
8	TROUBLESHOOTING / TIPS & TECHNIQUES
	8.1	Quick start-up guide — Total Recall
	8.2	Quick start-up guide — Remote Recall
	8.3	What to do if...
9	SPECIFICATIONS
10	INTERNAL CABLE LAYOUT
11	SOFTWARE LICENSE
	11.1	Software product license
	11.2	Grant of license
	11.3	Description of other rights and limitation
	11.4	Upgrades
	11.5	Copyright
	11.6	No liability for consequential damages
	11.7	Miscellaneous