2. Introduction

Total Recall is a compact, cost-effective and self-contained digital Voice Logger/Recorder which records and provides secure storage for over 1600 hours of calls. Call information is presented on the Liquid Crystal Display (LCD). With simple keystrokes and 3 easy to navigate menus, the user configures and operates Total Recall to search, playback and archive calls.

Available as a 4, 8, 12 or 16 channel unit, Total Recall will record the telephone numbers of incoming* and outgoing calls**, and store this information in a database, together with a time & date stamp, the duration of the call and reference to the specific channel number. All these “fields” can be used to search and retrieve calls from the database.

Once a call has been located and retrieved from the Total Recall database, the call can be replayed via an internal or external speaker, or, for privacy, via a headphone port.

*Note: Functions only if Caller ID Line Identification (CLI) is available on the line at the connection point.

**Note: Functions only if DTMF tones are present on the line at connection point.

This User Manual covers operational aspects of your Total Recall Voice Logger/Recorder. Throughout this manual actual screen displays are used to illustrate the operation being described. Section 3 contains a quick Start-up Guide for those users who would prefer to start in the minimum time. We recommend that you keep this manual at a location near the unit for quick reference.

Your Total Recall supplier is available to assist you with all other technical and installation matters.

2.1 Unpacking

Total Recall recorders distributed by Omnicron Electronics are supplied with the following items:

· Total Recall Voice Logger/Recorder (either 4, 8, 12 or 16 channels).

· Remote Recall CD (this contains PC software and documentation).

· User License for the IBM OS/2 Operating System.

· Power cable.

· Serial cable, 2 meter, RJ45 to DB9-F.

· Five blank CD’s.

· Two copies of the User Manual.

· Quick Start Up Guide.

· One 18' RJ11 to RJ11 phone line input cable with “T” adapter for each input jack. The Omnicron TSA-3LM handset connection adapters or other cables may have been substituted for the phone line cables if requested when your Total Recall was ordered.

If cables have to be run, and if connection is required to the MDF or distribution frame, it is advisable to request a certified telecom engineer to install the telephone cabling required for the recorder.

Note: DO NOT load the Remote Recall CD into the Total Recall CD drive. The Remote Recall CD is only intended for a PC.

Important Note: To ensure no loss of power or interruption to recordings, it is recommended that Total Recall be connected to a UPS power system. Total Recall utilizes a database with potentially open and active files. Power disruption with an unclean shut down will cause damage to these open files and will require a database rebuild. This rebuild will occur automatically when power returns.

2.2 Getting Started

Having completed the installation of Total Recall by following the instructions in Section 5, you may commence using Total Recall immediately by following the simple instructions in the Quick Start-up Guide, Section 3.

For a more complete understanding of the comprehensive features of Total Recall, we recommend you read through the remainder of this manual.

2.3 Total Recall Features

Total Recall - Voice Logger/Recorder

Total Recall Voice Logger/Recorder has the following features:

· It has been specially designed to record telephone conversations, or any audio signal.

· It records digitally (records direct to a hard disk in compressed file format).

· It starts and stops recording by VOX or Off-Hook activation.

· It archives the recordings to CD to provide a permanent backup record.

· It has a serial connection for interface to a PC (to facilitate call accounting).

· It has a high compression factor resulting in a large storage capacity.

· It has a facility to live monitor calls.

· All channels can be configured and managed selectively.

· It is compact, self contained, and easy to install and operate.

2.4 Remote Recall

Remote Recall is the client software for Total Recall. It is a Windows 95/98/NT/2000 program that enables Total Recall CD-archived calls to be replayed on a PC. Calls can also be selected from the archived CD and transmitted via e-mail for replay on a multimedia PC at a remote location. Remote Recall software also supports a serial interface connection to a PC facilitates call accounting, remote playback, and live monitoring. You do not need a computer or Remote Recall to install and operate your Total Recall recorder.

2.5 Total Recall Models

· TR-04 4-channel.

· TR-08S 8-channel.

· TR-12 12-channel.

· TR-16 16-channel.