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Total Recall User Manual — V2.50u PDF Released May 27, 2003
Table of Contents 1 Compliance Statement 2 Introduction 2.1 Unpacking 2.2 Getting Started 2.3 Total Recall Features 2.4 Remote Recall 2.5 Total Recall Models 3 Quick Start-up Guide 3.1 Total Recall 3.2 Remote Recall 4 Getting to know Total Recall 4.1 Total Recall Front Panel 4.1.1 Headphone Jack 4.1.2 Line Output Jack 4.1.3 Volume Control 4.1.4 CD Writer 4.2 Speaker Grill 4.3 Cooling Fan Vent 4.4 Recorder Rear Panel 4.4.1 Serial Ports 4.4.2 Line Interface Connectors 4.4.3 Power Cable Socket 4.4.4 On/Off Switch 4.4.5 Fuse 4.5 Control Panel 4.5.1 LCD Display 4.5.2 MENU key 4.5.3 SELECT key 4.5.4 UP and DOWN scroll keys 4.5.5 Alarm & Power LEDs 4.5.6 Numeric Keypad 4.5.7 Playback Control Keys 5 Installing Total Recall 5.1 Signal Sources 5.2 DSP Card identification 5.3 Connecting to the Telephone Network to Record Calls 5.4 Location of the Recorder 5.5 Connecting to Analogue Trunk or Analogue Extension Lines 5.6 Connecting to a Digital Handset using Handset Adapters/Logger Patches 5.7 Connecting to a Digital Extension Line 5.8 Line Interface to Total Recall (CLI & DTMF capture) 6 Switching On and Getting Started 6.1 General 6.2 Main Menus 6.2.1 Options Menu 6.2.2 Search Menu 6.2.3 Logging Menu 7 Configuring Total Recall 7.1 Channel Settings 7.1.1 Trigger 7.1.2 Monitor 7.1.3 Beep 7.2 Password 7.2.1 Entering Password 7.2.2 Changing Password 7.2.3 Administrator Password 7.3 Maximum Record Length 7.4 VOX Timeout 7.5 Recording Period 7.6 Language 7.7 Time & Date 7.8 Upgrade Software 7.9 Recorder ID 7.10 Rebuild Call Database 8 Operating Total Recall 8.1 Searching for Calls 8.1.1 Searching from the Hard Drive 8.1.2 Searching from the CD 8.2 Replaying Calls 8.2.1 From Search Menu 8.2.2 From Logging Menu 8.3 Live Monitoring of Calls 8.4 Archiving Calls 8.4.1 Archive Sessions 8.4.2 Tagging (*) a Call 8.4.3 Manual Archiving 8.4.4 Automatic Archiving 8.4.5 Damaged CD or Insufficient Space 8.4.6 Archive Reminder 8.5 Deleting Calls 8.6 System Shut Down 9 Remote Recall Software 9.1 Introduction 9.2 PC System Requirements 9.3 Memory 9.4 Installation 9.5 Loading Archived Calls from the CD to the PC 9.6 Searching and Replaying Calls from a CD using Remote Recall 9.6.1 Remote Recall Window 9.6.2 Replaying a Call 9.7 Emailing a Call 9.8 Using the Serial Link 9.8.1 Transferring Call Data 9.8.2 Sound Test 9.8.3 Remote Live Monitoring of a Cal l 9.8.4 Remote Replay of a Call 9.8.5 Control of Call Data Transfer 10 Troubleshooting Tips & Techniques 11 Specifications 12 Appendix A, Glossary of Terms 13 APPENDIX B, LCD Screen Messages 14 Software License Agreement
OMNICRON ELECTRONICS 581 Liberty Highway, Putnam, CT 06260
Phone: (860) 928-0377
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