3.
Overview of Total Recall
3.1. What is Total Recall?
Total Recall
is a compact, cost-effective and self-contained digital voice logger and
recorder that records and provides secure storage for up to 350,000
individual records or 60,000 hours of calls and/or other audio signals.
Total
Recall is easily operated via a simple
control panel and intuitive menu system, or remotely via a network using
the Remote Manager
Client software - included with unlimited licenses as part of your
solution.
Record on Demand
software (also supplied) may be installed onto
users’ PCs to allow limited control over what is recorded on their
channel.
Depending on network type and
configuration, Total
Recall
can also record the telephone numbers of incoming and
outgoing calls, the time and date of the call, the duration of the call,
and reference to a specific channel number. All of this information can be
used to search and retrieve calls from the internal database or archived
call data.
·
Compact, self-contained, easy to install
and operate.
·
Record analogue telephone conversations.
·
Record other analogue audio signals, such
as two-way or broadcast radio.
·
Onboard storage for up to 350,000
records/60,000 hours of calls.
·
Archive recordings to DVD+RW, CD-R and/or
CD-RW.
·
Secure and tamper proof recording format.
·
Export to MP3, WAV or secure TRC format.
·
Policy based recording control.
·
One-click real-time monitoring of calls.
·
Email and copy calls directly from
Remote Manager
on your Windows 2000/ME/XP/Vista 32/Vista 64 PC. Supplied free-of-charge
and license free.
·
Powerful search capability.
·
Feature-rich call player.
·
All remote access, monitoring and
management software included.
·
Blu-Ray (BD-RE) Archive Device (optional
on both Desktop
and Rack
models).
·
Dual Hot-Swap Power Supplies (optional on
Total Recall Rack
model only).
·
Channel Upgrades:
Total Recall Desktop
can accommodate two Digital Signal Processor (DSP) cards, and
Total Recall Rack
can accommodate four DSP cards. Systems may be upgraded with 4, 8 or 12
channel cards.
·
Software Upgrades (optional on
Total Recall Rack
model only).
·
TCP/IP Network Call Archiving.
·
Simple Network Messaging Protocol (SNMP)
Alarm Interface Support.
·
Station Messaging Detail Record (SMDR)
Support.
Contact
your supplier for more information on obtaining
upgrades
for your
Total Recall system,
or see:
www.omnicronelectronics.com
4.
Getting to Know Total Recall
Total Recall
is simple to operate, is fully
self-contained and can be operated using the built-in controls and display
panel.
It is not necessary to attach a
PC and monitor as a management console for the recorder. However, you may
configure and operate your
Total Recall
via a networked PC and the included
Remote Manager
software if you wish.
See
Total Recall Remote Manager in
Section 7
for more information on using & configuring your
Total Recall
via a network or dialup connection.
Total Recall — Desktop Model
Total Recall — Rack Model
4.1.1. Headphone Jack
This is a standard 3.5mm three conductor stereo audio jack for connection
of headphones or external speaker, volume controlled via the thumb wheel.
4.1.2. Line Output Jack
This is a standard 3.5mm three
conductor stereo audio jack for connection to a tape recorder or the line
input of a PC. This output is not volume controlled.
4.1.3. Volume Control Thumb Wheel
A thumb wheel to adjust internal
speaker volume.
4.1.4.
DVD/CD or optional BD Writer
A standard DVD/CD or optional BD
read/write unit with standard DVD player/recorder controls.
4.1.5. Speaker Grill
This is a grill that is located
on the left side of the unit. It protects the in-built speaker.
4.1.6. Cooling Fan Vent
This is an opening that is
located at the base of the unit (Desktop unit), or the top left-hand
corner of the front panel (Rack unit). It is protected by a grill, and
acts as an air intake for the unit. The grill is removable to allow access
to the filter media for cleaning or replacement.
4.1.7. Front Panel On/Off
Switch
The Key Switch is located on the
left side of the front panel for both
Desktop
and
Rack
units.
This is used to restart the unit
after a Software Upgrade. For example, when the unit is mounted in a 19”
rack the On/Off Switch that is located at the rear of the unit on the
Power Supply may not be accessible.
It is
recommended that the ON/OFF Switch key
is not left in
the switch to prevent accidental
powering off the unit.
4.2. Rear
Panel
Total Recall — Desktop Model
Total Recall — Rack Model
4.2.1. Remote
Connection Ports
One standard RJ45 port (8P8C) is
available for TCP/IP network connection.
The Modem (RS232) port is a standard male DB9 socket.
4.2.2. Line Interface
Connectors
Total
Recall has 4, 8, 12, 16, 20, or 24
channel inputs for the
Desktop Unit, and 4, 8, 12, 16, 20, 24,
28, 32, 36, 40, 44 or 48 channel inputs for the
Rack
Unit. The connectors for the telephone line interface are standard
RJ11C/RJ12/RJ14 (6P4C plug).
4.2.3. Power Cable Socket
IEC 90-260 VAC power cable socket.
4.2.4. Power Supply (Standard: Desktop & Rack)
Total
Recall Rack
and
Desktop are supplied
as standard with a Mini-ATX auto sensing power supply, 100-240 VAC,
50-60Hz, 180 watts maximum.
4.2.5. Power Supply
(Optional Hot Swap: Rack only)
Total
Recall Rack
is available with an optional Dual Hot Swap
power supply auto-sensing 100-240 VAC, 50-60Hz, 400 watts total.
To remove a hot-swap power
supply module, simultaneously push the two black tabs inwards and pull the
flip-up handle. A power supply module can be removed while the unit is
powered up and running, assuming the other module is operational. Removing
a power supply module will cause an alarm to sound until it is replaced.
To replace a hot-swap power
supply module, remove the faulty module according to the above
instructions, and slide a new module into the vacant opening, pushing
firmly until the module locks into place.
5.
Onboard Controls
Total Recall is simple to operate, and
features a built-in control and LCD display panel for convenient
configuration and operation.
5.1. Control Panel
Total Recall – Desktop Control Panel
Total Recall – Rack Control Panel
The color TFT LCD displays the
various screens, menus and dialogs. After five minutes of keypad
inactivity, the LCD backlight automatically switches off, to extend the
life of the backlight (the recorder continues to function normally).
Pressing any key illuminates the
LCD backlight.
5.1.1. Playback and
Navigation Keys
The playback and navigation keys
are used to control the playback of recorded calls, and to navigate the
screen menus.
[Menu] Key
The [Menu] key is used to
navigate between the three main menus, Logging, Search, and Options. When
[Menu] is pressed with the cursor at the top of one of the three main
menus, the cursor moves to the top of the next main menu. The system will
“beep” each time the [Menu] key is pressed.
When [Menu] is pressed and the
cursor is in the body of a main menu, the cursor will go straight to
either the OK or Cancel button saving keystrokes.
[Select] Key
Use the [Select] key to start an
operation associated with a highlighted button or item, and to confirm a
request.
[Up] and [Down] Scroll Keys
The [Up] and [Down] arrow keys
are used to navigate within a menu. With each [Up] or [Down] key press,
the cursor highlights a different button or item within the menu. As you
press the [Up] or [Down] arrow keys, the system will “beep”.
Use the [Down] key to highlight
items across the screen from left to right as well as down. Use the [Up]
arrow key to move in the reverse direction.
Call Playback Keys
During the playing of a call,
the “Control Keys” can be used to navigate through the call. The “Control
Keys” operate in the same way as the keys on a CD or tape player. They can
be used to Stop, Play, Fast Forward and Fast Rewind through a call.
Pressing the “Play” key during playback will cause the playback to Pause.
Pressing the “Play” key again will continue the call.
Pressing the “Stop” key whilst
not playing a call locks the User Interface (the padlock icon on the LCD
‘closes’) when in the Options, Logging and Search Menus.
This negates the normal 120-second timeout required for the User Interface
to lock.
5.1.2. Power and Hard
Drive
Activity LEDs
l
Green is the ‘Power On’ indicator.
l
Red indicates
hard drive activity.
If the LCD backlight has
switched off due to inactivity, the green LED flashes continuously every
two seconds. Pressing any key illuminates the LCD backlight and the green
LED stops flashing.
Your
Total Recall system will continue to record normally
while the LCD is turned off.
Warning example
Procedure Start Example
[