Welcome to:   OMNICRON ELECTRONICS  -  Professional Voice Logging Recorders and Accessories

    

Home

Products

Contents

Digital Recorders
Analog Recorders
Order Form
Contact Us
PDF Pages
FAQ/Q&A
Price List
Software
Services
Search
  
go directly to
Total Recall
4 to 32 channels
Total Recall MAX
8 to 92+ channels
TeleCorder
2 or 4 channels
UpCorder
2 or 4 channels/PC
   

Net-30-Day terms
to well rated firms
and Govt. agencies.

  Total Recall Owner's Manual — V4.00u PDF

TABLE OF CONTENTS 

1    COMPLIANCE STATEMENT 6   INSTALLING TOTAL RECALL 11  PREVENTATIVE MAINTENANCE
2    SAFETY INFORMATION 7   SWITCHING ON & GETTING STARTED 12  TROUBLE SHOOTING TIPS
3    INTRODUCTION 8   CONFIGURING TOTAL RECALL 13  SPECIFICATIONS
4    QUICK START-UP GUIDE 9   OPERATING TOTAL RECALL 14 & 15  APPENDIX A and B
5    GETTING TO KNOW 10   REMOTE MANAGER SOFTWARE 16  SOFTWARE LICENSE AGREEMENT

       

9.     Operating Total Recall

     9.1    Searching for Calls

These operations are accessed from the Search Menu (Search button).

   9.1.1    Searching from the Hard Drive

 

        Highlight the Search button using the <UP> <DOWN> arrow keys and press <SELECT>. This will take you to the Add Calls to List Menu. Use the <UP> <DOWN> arrow to navigate to each option. Key in the selection from the numeric keypad or use <SELECT> to sequentially change the value. Highlight Search and press <SELECT>. Total Recall then searches through the call database on the HDD for all calls that match your search criteria. If the search criteria are very well defined, the target call(s) will be found very quickly. If the search criteria are less well defined, then the search will generate a larger number of calls for reviewing. The date and time of the first and last calls are also displayed.

               

 Note: If your search spans 24:00 hours (midnight), the system will not accept time criteria in the search parameters. Either do not specify time criteria, or initially search up to 23:59 hours on Day 1 and then search from 00:00 hours on Day 2.

 If the call you are looking for is not found, you may need to check and possibly modify the selection criteria and search again.

        

               9.1.2    Searching from DVD or CD Archive (Using Total Recall)

      If you need to locate calls on a previously archived DVD or CD, insert the disk in the drive mechanism. Highlight the Search button using the <UP> <DOWN> arrow keys and press <SELECT>. This will take you to the Add Calls to List Menu. Use the <UP> <DOWN> arrow to navigate to each option. Key in the selection from the numeric keypad and/or use <SELECT> to sequentially change the value. Highlight Search DVD/CD and press <SELECT>.
      Total Recall
then searches through the archived sessions for all calls that match your search criteria. The date and time of the first and last calls on the disk is displayed.
      If the call you are looking for is not found, you may need to check and possibly modify the selection criteria and search again.
     
The Tag All button is not available when working from an archive DVD or CD.

          9.2   Replaying Calls

            9.2.1    From Search Menu

      Selected calls are displayed in the lower part of the Search Menu. The information displayed on each call includes Date, Time, Duration, Number, Channel and Status.
      With the Search Menu displayed, press the <DOWN> key until the first call is highlighted. The <UP> <DOWN> arrow keys can be used to scroll through the displayed calls.
      To replay a call, position the highlight bar over the target call and press <SELECT>.
      Adjust the playback volume by using the volume control thumb wheel on the front panel.
      To stop replay, press <SELECT> again, or push the Stop button on the Control Keys.
      Alternatively, a call may be replayed using the Control Keys (see Section 5.3.7).
      When a call is being replayed, the progress of the call will be displayed at the bottom of the LCD.

   9.2.2    From Logging Menu

     

     
To replay a call from the Logging Menu, position the highlight bar over the target call and press <SELECT>.
       Adjust the playback volume by using the volume control thumb wheel on the front panel.
      To stop replay, press <SELECT> again, or push the Stop button on the Control Keys.
      Alternatively, a call may be replayed using the Control Keys (see Section 5.3.7).
      When a call is being replayed, the progress of the call will be displayed at the bottom of the LCD.   

   9.3   Live Monitoring of Calls

      This feature is accessed from the Options Menu (Line button).  See Section 8.1.2 to enable the Live Monitoring function.
     
A current call will have the letter (C) in the “Status Column”. Highlight the call with the <UP> <DOWN> arrow keys and then press <SELECT>. The letter (M) in the status column after the (C) will indicate Live Monitoring. If the “beep tone” is enabled, it will be heard on the internal speaker.
      To end monitoring, press <SELECT> again. This will stop Live Monitoring, but will not terminate the call.

     9.4   Archiving Calls

      Total Recall stores compressed call files internally on the hard disk drive. Call files can then be archived to DVD+RW (if the recorder has a combination DVD/CD drive, or  CD-R either manually (whenever required) or automatically (at scheduled intervals). Approximately 1,000 channel hours on a DVD+RW disk and approximately 180 channel hours on a standard CD-R, depending on the call lengths and the number of sessions used. It is recommended that calls be archived on a regular basis (see 9.4.1). Call recording will continue during the archive process even though the process may take some time to complete (especially if there are long files or a very large number of files to be archived). Progress will be displayed on the screen. Other recorder functions (other than recording) are disabled during this process.

Note: During the archive process, the clock (top right corner) may stop at times. This is part of the normal operation. The screen refresh of the clock functions as a lower priority during the archive.

9.4.1    Archive Sessions

       Archiving to a DVD or CD is performed in sessions. Each session updates the disk's directory, writes the calls and closes with an end of session marker. Archiving to CD needs to be done thoughtfully as each session marker takes approximately 10-Mbyte of disk space. This is equivalent to approximately three hours of calls. Therefore, to minimize wasted space, it is better to archive many hours worth of calls in one session instead of a small number of short calls in multiple sessions.
      To maintain compatibility with various CD readers a maximum of 25 sessions is permissible per CD.

9.4.2    Tagging ( *) a Call

      Calls can be selected for Manual Archiving by placing a Tag (*) in the “Status” column in either the Logging Menu or the Search Menu. Alternatively, a selection of calls can be Tagged or Un-tagged using the Tag All/Un-tag All button within the Search Menu.
       To Tag a selected call within the Logging Menu or Search Menu, highlight the call and press the asterisk key (*) on the numeric keypad. To Un-tag a selected call, place the highlight bar over the call and press the asterisk key (*) on the numeric keypad.
      Once a selection of calls has been found through the Search Menu the whole selection can be Tagged or Un-tagged by highlighting the Tag All/Un-tag All button and pressing <SELECT>.

9.4.3    Manual Archiving

      This operation is performed from the Search Menu (Archive button).
      You first need to select the calls to be manually archived. These calls may have been previously Tagged at the Logging Menu, selectively Tagged at the Search Menu or a complete list selected (Tag All button) from the Search Menu call list.

                         

      Use the <UP> <DOWN> arrow keys to highlight Archive Calls. Press <SELECT> to choose between All Calls, Found Calls, Unarchived Calls or Tagged Calls. When an archive option is selected, Total Recall displays the following:

·         The number of calls.
·        
The call size in MB. 

      Start the archive process by pressing OK or Cancel to return to the Search Menu. If you choose to continue with the archive process and you have Administrator Access (Section 8.2), you will be asked whether you wish to remove the selected calls on the hard drive after the archive has been completed or whether you wish to keep them. Make your selection using the <UP> <DOWN> arrow keys and the <SELECT> key. Alternatively choose to Cancel the archive. If you choose to continue with the archive process and you do not have Administrator Access, you will not be given the option to remove the selected calls on the hard drive after the archive has been completed. Once the archive process begins, messages will be displayed indicating the status of the archive process. This is followed by a message indicating the completion of the archive. 

Note: It is recommended to start the archive process during a quiet time,
           or after hours.

9.4.4    Automatic Archiving

      This operation is performed from the Options Menu (Archive Settings button).
      To set the Total Recall to automatically archive, navigate to the Auto Archive button with the <UP> <DOWN> arrow keys and press the <SELECT> key to put a check mark in the Auto Archive box. The archive time interval is now available to be set. This interval can be set in days or weeks with a range from 1 to 5. Press the <DOWN> arrow key to activate the  number-options box and use the <SELECT> key to cycle through the options. Press the <DOWN> arrow key again to activate the weeks-days options box and press the <SELECT> key to cycle through the options and make your selection.  

       

         Within this screen, Total Recall indicates when the next Automatic Archive session will occur based on the present time and the selected time interval. After setting up the Automatic Archive parameters, the first archive will always occur at the following midnight and then the Automatic Archive interval setting will regulate the frequency of subsequent Automatic Archives.

9.4.5    Damaged DVD / CD or Insufficient Space

      If there is insufficient space on the DVD or  CD to accommodate the archive selection, you will be asked to insert a new DVD+RW or CD-R.
      If the DVD or CD is damaged in any way, a message will advise that the archive failed and to try again with a different CD.
 

9.4.6    Archive Reminder

       This feature is accessed from the Options Menu (Archive Settings button).
       To set the Archive Reminder feature navigate to the Reminder button with the <UP> arrow key and press the <SELECT> key to put a check mark in the Reminder box. Use the <DOWN> arrow key and <SELECT> key to set the Reminder at either 50%, 75% or 90% hard drive capacity. This is a visual reminder of actual disk space used. This message will continue to appear even after an automatic archive as no calls have been removed from the recorders hard drive.

    9.5   Deleting Calls

      Total Recall has been designed as a secure recording system. It is not possible to enter any of the User Menus and delete selected files from the database. However, there are two ways in which files can be removed from the database: 

a)        Delete using the “Do you want to remove the calls you archive?” selection from the Manual Archive procedure (Section 9.4.3 – Administrator Password will be required). 

b)        Auto system deletion. This is an automatic system function, designed to ensure that Total Recall does not stop recording when the hard drive reaches maximum capacity. If at any time the hard drive usage reaches 100% of the specified capacity at midnight on any day, the oldest calls are automatically deleted until the hard drive capacity is reduced to 80%. During this process, the system will continue to record calls. 

    9.6   System Shut Down

      This procedure is accessed from the Options Menu (System Shut Down button).
      Because Total Recall uses a database with active and open files, Total Recall must be properly shut down before the power is turned off. Total Recall should always be shut down using the System Shut Down Menu within the Options Menu.
      In the Options Menu press the <UP> arrow key until the System ShutDown button is highlighted. Press the <SELECT> key then highlight the OK in the confirmation box and press enter. Wait until you see a blank screen before switching off.

                                    
 

Continue on to Section 10

                                               OMNICRON ELECTRONICS
                                   581 Liberty Highway,  Putnam, CT  06260

Phone:
(860) 928-0377

 Fax:
(860) 928-6477
E-mail: 
omnicron@snet.net  

  [ Top of page ] [  Home Page ] [ Table of Contents ]TRL Manual 9 ]