15. Appendix A, Glossary of Terms

PABX/PBX	Private Automatic Branch Exchange/Private Branch Exchange
MDF	Distribution Frame, normally used in a communications room to distribute and patch cabling.
DTMF	Dual Tone Multi Frequency.
Extension Side	Normally referred to as the office side, station side or handset side of the PABX.
Trunk	Incoming telephone phone lines, either analogue or digital.
Telephone	The base of the desktop phone equipment and cradle for the hand-piece.
Handset	Hand-held assembly that includes microphone (mouthpiece) and speaker (earpiece).
Handset Adapter	A device to tap the audio signal from the handpiece of a telephone handset. Also referred to as a Handset Patch, or Logger Patch or Handset Splitter.
Beep Tone	A tone that sounds every 15 seconds to alert that the call is being recorded.
CLI/CLIP	Caller Line Identification, Caller ID, or Caller Line Identification Presentation.
Status Line	Information line displayed at the bottom of each of the User Menus.
UPS	Uninterruptible Power Supply.
DSP	Digital Signal Processor.

16. Appendix B, LCD Screen Messages

Date	The date the call was placed or received.
Time	The start time of the call.
Length	The length or duration of the call, in seconds.
Number	The inbound or outbound call number.
> <	The direction of the call is displayed, if either CLI or DTMF has been captured.
Channel #	The channel number associated with the call.
Status	The status of the call (see below).

The possible messages in the status column are as follows:

* = The call is tagged.

C = The call is current (i.e. it is happening at this time).

X = The call has been damaged.

A = The call has been archived.

M = Monitoring this live call.

If a call is being replayed, the status column will indicate the following:

> = Playing

>> = Fast Forward

>>> = Skipping Forward

<< = Rewinding

|| = Paused