Total Recall is a compact, cost-effective and
self-contained digital Voice Logger/Recorder that records and provides
secure storage for up to 60,000 hours of calls. Call information is
presented on the Liquid Crystal Display (LCD). With simple keystrokes and
three easy to navigate menus, the user configures and operates Total
Recall to search, playback and archive calls. Using LAN or dialup
you will have remote access to Total Recall over your
network or a phone line using Remote Manager.
Available as a 4, 8, 12 or 16 channel
desktop unit or 4. 8. 12, 16, 20, 24, 28, or 32 channel 19" rack mount
unit, Total
Recall will record the telephone numbers of incoming* and outgoing
calls**, and store this information in a database, together with a time &
date stamp, the duration of the call and reference to the specific channel
number. All these “fields” can be used to search and retrieve calls from
the database.
Once a call has been located and retrieved from the
Total Recall database, the call can be replayed via an internal or
external speaker, or, for privacy, via a headphone port.
*Note: Functions only if Caller ID (Caller Line
Identification / CLI) is available on the line at the connection point.
**Note: Functions only if DTMF tones are present
on the line at the connection point.
This User Manual covers operational aspects of your
Total
Recall Voice Logger / Recorder operating as a stand-alone unit or
as a networked device. Throughout this manual, actual screen displays are
used to illustrate the operation being described. Section
4 contains a
quick Start-up Guide for those users who would prefer to start in the
minimum time. We recommend that you keep this manual at a location near
the unit for quick reference.
Your Total Recall supplier is available to
assist you with all other technical and installation matters.
All
Total Recall models are supplied with Remote Manager,
the client software for Total Recall, and
Record on Demand, a limited control program designed for
non-administrative users. Both are Windows based
95/98/NT/2000/ME/XP program.
Remote Manager is used to search and replay calls from
either an archive CD, if there is no requirement to use the LAN or Dial-up
functionality, or enables full remote access to Total Recall
via the LAN or Dial-up interface. Calls can be selected and transmitted via
e-mail for replay on a multimedia PC at a remote location.
3.2.1 Channel Upgrades
Each Total Recall Desktop unit can accommodate up to 2 DSP
(Digital Signal Processor) cards and the Rack Mount
unit up to 4 DSP cards. Both units can be upgraded with 4 channel and/or 8
channel DSP cards. See your supplier for further information. When
ordering upgrade cards, supply the model and serial number of the
recorder. Ordering details:
·
TR-U4 4-channel upgrade card
·
TR-U8 8-channel upgrade card
3.2.2
Dual Hot Swap Power Supply
Total Recall
Rack Mount models come supplied with a standard
power supply. A dual hot swap power supply is available for the rack mount
models only. Contact your Total Recall supplier for details.
3.2.3 Archiving Options
Total Recall
is supplied with
a CD/DVD drive used to record on CD-R and DVD+RW media.
3.3
Unpacking
Total Recall recorders distributed by Omnicron Electronics
are supplied with the following items:
·
Total Recall Voice Logger/Recorder (either
desktop or rack mount version).
·
Remote Manager CD (contains PC software
- provides full access).
·
Record on Demand CD (contains PC software
- provides limited access).
·
Power cable.
·
Two blank CD-R and one
blank DVD+RW.
·
Two copies of this User Manual.
·
Quick Start-up Guide.
·
A Yellow crossover cable to connect to a PC.
·
A modem cable to connect to a serial modem.
·
One 18' RJ11 to RJ11
phone line input cable with “T” adapter
for each input jack.
Other adapters and cables, such as the Omnicron TSA-3LM handset
connection adapters, may have been purchased along with your Total
Recall recorder. Contact your Total Recall dealer if
special cables or adapters are required. Rack Mount recorders also include
keys for their front panel power ON/OFF switch and rack mount mounting
hardware.
If cables have to be
run, and if connection is required to the MDF or distribution frame, it is
advisable to request a certified telecom engineer to install the telephone
cabling required for the recorder.
Note:
DO NOT load the Remote
Manager CD or Record On Demand CD into the Total Recall
CD/ DVD drive. The Remote Manager and Record on Demand CDs
are only for use in Windows PCs.
Important Note:
To ensure no loss of power or interruption to recordings, it is
strongly recommended that Total Recall be connected to a UPS power system
(Maximum power consumption for 16 channel TRL-16 is 50 Watts). Total
Recall utilizes a database with potentially open and active files. Power
disruption with an unclean shut down may cause damage to these files and
may require a database rebuild. This rebuild will occur automatically when
power returns.
3.4
Getting Started
Having completed the installation of Total Recall by
following the instructions in Section 6, you may commence using
Total Recall immediately by following the simple instructions in
the Quick Start-up Guide, Section 4.
For a more complete understanding of the comprehensive
features of Total Recall, we recommend that you read through
the remainder of this manual.
3.5 Total
Recall Features
Total Recall - Voice Logger/Recorder
Total
Recall Voice
Logger/Recorder has the following features:
·
It has
been specially designed to record telephone conversations,
or any audio signal.
·
It records
digitally (records direct to a hard disk in compressed file format).
·
It starts
and stops recording by VOX or Off-Hook activation.
·
It
archives the recordings to DVD or CD to provide a permanent
backup record.
·
It has a
high compression factor, resulting in a large storage capacity.
·
It has a
facility to live monitor calls either locally or remotely.
·
All
channels can be configured and managed selectively or as a group.
·
It is
compact, self-contained, and easy to install and operate.
·
LAN &
Dial-up connectivity is built-in.
·
It has a
facility to live monitor calls either locally or remotely.
·
All
channels can be configured and managed selectively or as a group.
·
It is
compact, self-contained, and easy to install and operate.
·
LAN &
Dial-up connectivity is built-in.
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