2       Safety Information  

3       Introduction
     3.1     Total Recall Models
     3.2     Total Recall Options
          3.2.1    Channel Upgrades
          3.2.2    Dual Hot Swap Power Supply
          3.2.3    Archiving Options
     3.3     Unpacking
     3.4     Getting Started
     3.5     Total Recall Features
   
4       Quick Start-up Guide
      
5       Getting to know Total Recall
     5.1     Total Recall Front Panel
          5.1.1     Headphone Jack
          5.1.2     Line Output Jack
          5.1.3     Volume Control
          5.1.4     CD or CD/DVD Writer
          5.1.5     Speaker Grill
          5.1.6     Cooling Fan Vent
          5.1.7     Front Panel On/Off Switch (Rack Mount Model Only)
     5.2     Recorder Rear Panel
          5.2.1     Remote Connection Ports — Network (LAN) and Dialup (Modem)
          5.2.2     Line Interface Connectors
          5.2.3     Power Cable Socket
          5.2.4     On/Off Switch
          5.2.5     Fuse (Desktop Model only)
          5.2.6     Power Supply — Desktop Model 
          5.2.7     Power Supply — Rack Mount Model
     5.3     Control Panel
          5.3.1     LCD Display
          5.3.2     MENU Key
          5.3.3     SELECT Key
          5.3.4     UP and DOWN Scroll Keys
          5.3.5     Power & Hard Drive Activity LEDs
          5.3.6     Numeric Keypad
          5.3.7     Playback Control Keys
   
6       Installing Total Recall
     6.1     Signal Sources
     6.2     DSP Card Identification
     6.3     Connecting to the Telephone Network to Record Conversations
     6.4     Location of the Recorder
     6.5     Connecting to Analog Phone Lines
     6.6     Connecting to a Digital Handset Using Phone Handset/Headset Adapters
     6.7     Connecting to a Digital Extension Line
     6.8     Caller Line Interface (CLI / Caller ID) & Touch Tone (DTMF) Capture
   
7       Switching On and Getting Started
     7.1     General
     7.2     Main Menus
          7.2.1     Main Site Map
          7.2.2     Default Settings
          7.2.3     Options Menu
          7.2.4     Search Menu
          7.2.5     Logging Menu
   
8       Configuring Total Recall
     8.1     Channel Settings
          8.1.1     Trigger
          8.1.2     Monitor
          8.1.3     Beep
          8.1.4     ROD Mode (Record On Demand)
          8.1.5     Allow ROD Phone Key
     8.2    Password
          8.2.1     User Password
          8.2.2     Administrator Password
          8.2.3     Entering a Password
          8.2.4     Changing a Password
     8.3     Call Settings
          8.3.1     Minimum Call Length
          8.3.2     Maximum Call Length
          8.3.3     VOX Timeout
          8.3.4     Recording Period
     8.4     Remote Access Settings
     8.5     Network Settings
          8.5.1     Connecting Total Recall Using LAN
          8.5.2     Entering IP Address
     8.6     Dial-up
          8.6.1     Modem
          8.6.2     Dial-up Address
          8.6.3     Cascading
          8.6.4     DHCP (Dynamic Host Configuration Protocol)
     8.7      Maximum Sessions
     8.8      Sesson Duration
     8.9      RMI Port
     8.10    Language
     8.11    Time & Date
          8.11.1   Setting the Time Manually
          8.11.2   Synchronizing the Time using Network Time Protocol (NTP)
     8.12    Upgrade Software
     8.13    Recorder ID
     8.14    Rebuild Call Database
     8.15    Save and Load Settings from CD or DVD
     8.16    Erase DVD
   
9       Operating Total Recall
     9.1     Searching for Calls
          9.1.1     Searching from the Hard Drive
          9.1.2     Searching from the DVD or CD Archive (Using Total Recall)
     9.2     Replaying Calls
          9.2.1     From Search Menu
          9.2.2     From Logging Menu
     9.3     Live Monitoring of Calls
     9.4     Archiving Calls
          9.4.1     Archive Sessions
          9.4.2     Tagging (*) a Call
          9.4.3     Manual Archiving
          9.4.4     Automatic Archiving
          9.4.5     Damaged DVD / CD or Insufficient Space
          9.4.6     Archive Reminder
     9.5     Deleting Calls
     9.6     System Shut Down
   
10       Remote Manager Software
     10.1     Introduction
     10.2     PC System Requirements
     10.3     Installation
     10.4     Configuring Total Recall for LAN or Dialup
     10.5     Add Total Recall (for Remote Access from a PC)
          10.5.1     LAN
          10.5.2     Host Name
          10.5.3     Remote Manager Firewall
          10.5.4     Dial-up
          10.5.5     Cascaded (Connecting Multiple Total Recall Units)
          10.5.6     Authorized Channels
     10.6     Connection using Remote Manager
     10.7     Configuration
          10.7.1     Channel Configuration
          10.7.2     Archive
          10.7.3     General
          10.7.4     Passwords
          10.7.5     Recorder ID
          10.7.6     VOX Timeout
          10.7.7     Minimum Recording Time
          10.7.8     Maximum Recording Time
          10.7.9     Recording Period
     10.8     Record on Demand (ROD) Agents 
          10.8.1     Adding ROD Agents
          10.8.2     Other ROD Settings
          10.8.3     Allow ROD Phone Key
     10.9     Monitoring 
          10.9.1     Live Monitoring
          10.9.2     Channel Status
    10.10     Search & Playback Calls using Archive Media (DVD/CD)
          10.10.1    Search and Playback Using an Archive Disk (DVD/CD)
          10.10.2    Searching Calls
          10.10.3    Loading Calls
          10.10.4    Searching for Calls
          10.10.5    Search by Date
          10.10.6    Search by Time
          10.10.7    Search by Channel
          10.10.8    Search by Phone Number
          10.10.9    Search by Call Length
          10.10.10  Search by Note Keyword
          10.10.11  Search by Call Direction
     10.11     Modify Local Folders Window
     10.12     Replaying a Call
     10.13     Save the Recording
     10.14     Add or Modify a Note
     10.15     Delete Calls
     10.16     Customizing Call Table Columns
     10.17     Accessing Total Recall through a Firewall
     10.18     When Remote Manager is Behind a Local Firewall
     10.19     Handling Multiple Remote Managers Behind a Local Firewall
     10.20     Connecting Through a VPN
     10.21     Limitations of Total Recall & Remote Manager with Firewalls
          10.21.1    Transfer of Files
          10.21.2    Alternatives
     10.22     Monitoring & Playback — Audio not Working
   
11       RECORD ON DEMAND SOFTWARE (ROD)
     11.1     Introduction
     11.2     PC Requirements
     11.3     Installation
     11.4     Running TR ROD for the First Time
          11.4.1     Connecting to the Total Recall Unit
          11.4.2     Logging into TR ROD
     11.5     Using TR ROD — TR Settings
          11.5.1     Record by Default
          11.5.2     Don't Record by Default
          11.5.3     Add Notes Only
          11.5.4     Record Partial Calls
          15.5.5     Disallowed
     11.6     Login, Logout, and Refresh
          11.6.1     Configuration
   
12       Preventative Maintenance
   
13       Trouble-Shooting Tips
   
14       Specifications
   
15       Appendix A, Glossary of Terms
   
16       Appendix B, LCD Screen Messages
   
17       Software License Agreement
   

                                               OMNICRON ELECTRONICS
                                   581 Liberty Highway,  Putnam, CT  06260

Phone:
(860) 928-0377