Automatic Recording of ALL Calls - Total Recall will automatically capture and securely record all phone and radio conversations for you to play back whenever verification is required. Total Recall can also be used as a training and evaluation tool for staff who regularly conduct business with customers by telephone and two-way radio.

Large Capacity Database - If a dispute or emergency arises, you can recall relevant recordings from the Total Recall database which holds up to the most recent 60,000 channel hours of conversations. Recordings can be selected by date, time, phone number or channel number for rapid retrieval and replay.

Stylish Desktop or Rack Mount Units - Providing simultaneous recording for up to 72 channels, you can monitor live conversations, play back, or archive to disk while recording. You can view channel activity, monitor conversations, search, play, and email conversations from multiple recorders on a single network or dial-up access PC screen using the supplied Remote Manager and Record on Demand PC software.

Multiple Recording Inputs - Total Recall will record from any line level audio source on a channel selective basis, including telephone, two-way and broadcast radio, microphone, intercom and more. It is also possible to ‘live monitor’  conversations directly at the recorder and via its network connection. Channel inputs are standard modular phone jacks that are compatible with a wide variety of accessory cables and adapters, such as the inexpensive TC4-XX phone line cables and TSA-XXX for connecting to analog and digital phones.

Playback Options - Selected recordings can be replayed via an internal speaker, an external speaker or headphones. For replay on a PC, Remote Manager software provides network access to the recorder and recordings archived to CD/DVD/Blu-ray and converts recordings for replay on a PC. It also enables the transfer of recordings as .wav, .mp3, or encrypted .trc files via email and to folders on the PC or LAN server. Calls may also be monitored, played, or searched and played directly from the PC when it is connected to a Total Recall via its built-in LAN and dial-up connectivity.

User Definable Options - Recording can be set to start and stop using off-hook or VOX, and a beep-tone is selective by channel. Password security ensures secure management control of the Voice Logger locally or via a LAN. Software and hardware are field upgradeable.   

There are three user selectable menus:
    
LOGGING – View current Logger activity and monitor active channels.

SEARCH – View and play recordings, search database or archive disks for conversations you want to play back. Select recordings to be manually archived to CD/DVD.

OPTIONS – Set system parameters such as passwords, date & time, channel and network settings, auto-archive settings, etc. Administrator password is required for options access.  

    
Simple navigation keys:

MENU - This key is used to toggle through the four user menus.
SELECT - This key is used to select an option, or toggle through a list of options.
UP/DOWN ARROW - These 2 keys move the highlight bar up or down.

Five control keys:
    
Reverse back through a call, and back to previous calls.
 
Stop
 
Play the current selected call. Pause and restart.
 
Fast forward through a call, and skip to next call.
 
High speed forward through a call, and jump to next call.
 

Numeric Keypad and LEDs:

KEYPAD: 0 to 9 number 
keys, including * and and # 
are used for entering 
search information, 
tagging calls, and 
other data entry 
functions.

LEDs: Red to indicate hard
drive activity. Green to 
indicate all components 
operational.

Remote Manager and Record on Demand software are included with all recorders. You can access recordings over a network, from a single PC, or phone line using a modem. They provide for remote search, playback, live monitoring, copying calls to the client PC for emailing, etc. Remote Manager is also used to search, play and email recordings directly from the archive CD-Rs or DVDs on any PC running Windows 95/98/NT/ME/2000/XP/Vista-32/Vista-64/Win-7).
       Administrators can limit which channels users can access with Remote Manager.  Record on Demand (ROD) provides users access to a single channel with permissions set by the system administrator.     

REMOTE MANAGER PLAYER

You do not need Remote Manager software, a PC, or LAN to install
and operate your Total Recall digital audio logger. It is self-contained
 and easy to use all by itself.

Total Recall...
Is a compact multi-channel voice logging recorder with built-in display, simple navigation keys, and network access. You can listen to monitored conversations live or replay them from the internal hard drive that holds the most recent 60,000 hours of conversations. Archive all or selected conversations to disks with the touch of a few simple buttons, up to 180 hours on a CD and 1000 hours per DVD.
  
Play the archival disks in the unit or use the supplied Remote Manager software to play them on your computer. Search for conversations by time, date, extension or line number, caller ID, DTMF data, etc.

Total Recall provides simultaneous recording from 4 to 24 channels with the Desktop model or 4 to 72 channels in its Rack Mount configuration. Channel upgrades are available in multiples of 4, 8 or 12. Recording channels have modular jacks for direct connection to phone lines, analog phone extensions, phone handsets (analog or digital phones), two-way radios, broadcast audio sources, intercoms, microphones, etc.

Additional features include: password security, configurable on/off recording beep, call tagging, voice-activation or off-hook start/stop, channel activity display, monitor and replay using internal speaker headphones, or a network using the Network Interface (LAN) port and the supplied Remote Manager and Record on Demand software.
 
Total Recall recorders are available in 4, 8, 12, 16, 20, 24, 28, 32, 36, 40, 44, 48, 60 and 72 channel packages. Options include: cables and adapters for connecting to various phones and two-way radios..

An analog telephone line.
  
An analog telephone extension line.
 
A telephone handset, either analog
or digital (via handset tap).
 
A digital extension line, using digital
to analog converters.
 
A radio or other audio signal presented as a 2-wire analog interface.
 
WAV/MP3/Encripted recordings can emailed from your PC.
 
Total Recall recorders come with User Manual, Administration/Installation Manual, Remote Manager and Record on Demand PC software, LAN cable, modem cable, and a CD-R.
 
The desktop versions can purchased with or upgraded to a maximum of 24 channels. The rack mount version can be purchased with or upgraded to a maximum of 72 channels. Use multiple units to provide additional channel capacity.
 
Item numbers for the Total Recall recorders in the "TRL" desktop version, and "TRR" rack mount version ê
 
4-channel desktop is item # TRL-04.
8-channel desktop is item # TRL-08.
12-channel desktop is item # TRL-12.
16-channel desktop is item # TRL-16.
20-channel desktop is item # TRL-20.
24-channel desktop is item # TRL-24.
4-ch. rack mount is item # TRR-04.
8-ch. rack mount is item # TRR-08.
12-ch. rack mount is item # TRR-12.
16-ch. rack mount is item # TRR-16.
20-ch. rack mount is item # TRR-20.
24-ch. rack mount is item # TRR-24.
28-ch. rack mount is item # TRR-28.
32-ch. rack mount is item # TRR-32.
36-ch. rack mount is item # TRR-36.
40-ch. rack mount is item # TRR-40.
44-ch. rack mount is item # TRR-44.
48-ch. rack mount is item # TRR-48.
60-ch. rack mount is item # TRR-60.
72-ch. rack mount is item # TRR-72.
 
   

  
Contact your Total Recall representative if you
have any questions or for assistance in selecting
the proper cables or adapters for your application.

                Total Recall — Overview 
 
                Total Recall — On-line Brochure 
                Total Recall Brochure (2 pages, 8-1/2" x 11", 1213k) — PDF
                Total Recall Large Photos  
                Total Recall User Manual - V8.4 — PDF V8.6
                Total Recall Administration/Installation Manual - V8.4 — PDF V8.6 
                Total Recall MAX Powerpoint Overview
                Total Recall (V4.60) — Power Point Presentation (3904k zip folder)
                Total Recall (V4.60) — Video
 
           Analog/ISDN/E1/T1/VoIP Capable Recorders
                                 click here for TR-MAX information
 
Questions?
Contact your Total Recall representative for assistance in the
selection of a recorder and accessories that will exactly
match your voice logging requirements.

Restrictions
It is illegal in the USA to record conversations unless at least one of the participants is aware that the conversation is being recorded. The user should check local and state laws, and is responsible for the lawful use of audio recorders.