Automatic Recording of ALL Calls - Total Recall will automatically capture and securely record all phone or radio conversations for you to play back whenever verification is required. Total Recall can also be used as a training and evaluation tool for staff who regularly conduct business with customers by telephone and two-way radio.

Large Capacity Database - If a dispute or emergency arises, you can recall relevant recordings from the Total Recall database which holds over 10,000 channel hours of conversations. Recordings can be selected by date, time, phone number or channel number for rapid retrieval and replay.

Stylish Desktop or Rack Mount Units - Providing simultaneous recording for up to 32 channels, you can monitor live conversations, play back, or archive to disk while recording. You can view channel activity, monitor conversations, search, play, and email conversations from multiple recorders on a single network or dial-up access PC screen using the supplied Remote Manager and Record on Demand PC software.

Multiple Recording Inputs - Total Recall will record from any line level audio source on a channel selective basis, including telephone, two-way and broadcast radio, microphone, intercom and more. It is also possible to ‘live monitor’  conversations. Channel inputs are standard modular phone jacks that are compatible with a wide variety of accessory cables and adapters, such as the inexpensive TSA-3LM and TSA-SLM for digital phones.

Playback Options - Selected recordings can be replayed via an internal speaker, an external speaker or headphones. For replay on a PC, Remote Manager software reads from an Archived CD and converts recordings for replay on a PC. It also enables the transfer of recordings as .wav, .mp3, or encrypted .trc files via email. Calls may also be monitored, played, or searched and played directly from the PC when it is connected to a Total Recall with the built-in LAN and dial-up connectivity.

User Definable Options - Recording can be set to start and stop using off-hook or VOX, and a beep-tone is selective by channel. Password security ensures complete management control of the Voice Logger locally or via a LAN. Software and hardware are field upgradeable.   

There are three user selectable menus:
    
LOGGING – View current Logger activity and call data. Replay recent calls             and monitor active channels.

SEARCH – Search the database or an archive disk for the recordings you want to playback. Select recordings to be manually archived to CD/DVD.

OPTIONS – Set system parameters such as passwords, date & time, channel and network settings, auto-archive settings, etc. Administrator password is required for options access.  

    
Simple navigation keys:

MENU - This key is used to toggle through the four user menus.
SELECT - This key is used to select an option, or toggle through a list of options.
UP/DOWN ARROW - These 2 keys move the highlight bar up or down.

Five control keys:
    
ƒƒ Reverse back through a call, and back to previous calls.
¢ Stop
„ Play the current selected call. Pause and restart.
„„ Fast forward through a call, and skip to next call.
„„„ High speed forward through a call, and jump to next call.

Numeric Keypad and LEDs:

KEYPAD: 0 to 9 number 
keys, including * and and # 
are used for entering 
search information, 
tagging calls, and 
other data entry 
functions.

LEDs: Red to indicate hard
drive activity. Green to 
indicate all components 
operational.

Remote Manager and Record on Demand software are included with all recorders. You can access recordings over a network, from a single PC, or phone line using a modem. They provide for remote search, playback, live monitoring, copying calls to the client PC for emailing, etc. Remote Manager is also used to search, play and email recordings directly from the archive CD-Rs or DVDs on any PC running Windows 95/98/NT/ME/2000/XP.
       Administrators can limit which channels users can access with Remote Manager.  Record on Demand (ROD) provides users access to a single channel with permissions set by the system administrator.     

REMOTE MANAGER PLAYER

You do not need Remote Manager software, a PC, or LAN to install
and operate your Total Recall digital audio logger. It is self-contained
 and easy to use all by itself.

Total Recall...
Is a compact multi-channel voice logging recorder with built-in display, simple navigation keys, and network access. You can listen to monitored conversations live or replay them from the internal hard drive that holds the most recent 10,000 hours of conversations. Archive all or selected conversations to disks with the touch of a few simple buttons, up to 180 hours on a CD and 1000 hours per DVD.
  
Play the archival disks in the unit or use the supplied Remote Manager software to play them on your computer. Search for conversations by time, date, extension or line number, caller ID, DTMF data, etc.

Total Recall provides simultaneous recording from 4-16 channels with the Desktop model or 4-32 channels in its Rack Mount configuration. Channel upgrades are available in multiples of 4 or 8. Recording channels have modular jacks for direct connection to phone lines, analog phone extensions, phone handsets (analog or digital phones), two-way radios, broadcast audio sources, intercoms, microphones, etc.

Additional features include: password security, recording beep, call tagging, voice-activation or off-hook start/stop, channel activity display, monitor and replay using internal speaker headphones, or a network using the Network Interface (LAN) port and the supplied Remote Manager and Record on Demand software.
 
Total Recall recorders are available in 4, 8, 12, 16, 20, 24, 28, and 32 channel packages. Options include: adapters for connecting to various phones and two-way radios..

ê An analog telephone line.
  
ê An analog telephone extension line.
 
ê A telephone handset, either analog
or digital (via handset splitter).
 
ê A digital extension line, using digital
to analog converters.
 
ê A radio or other audio signal presented as a 2-wire analog interface.
 
ê WAV compatible recordings with text file headers can be emailed from your PC.
 
ê Total Recall recorders come with connecting cables that are suitable for most applications, two copies of the Owner’s Manual, Remote Manager and Record on Demand PC software, LAN cable, modem cable, two CD-Rs and one DVD+RW.
 
ê The 4, 8, and 12 channel desktop versions can be upgraded to a maximum of 16 channels. The rack mount version can be purchased with or upgraded to a maximum of 32 channels. Use multiple units to provide additional channel capacity.
 
ê Total Recall recorders are available in the standard "TRL" desktop version, or "TRR" rack mount configuration.
 
ê 4-channel desktop is item # TRL-04.
ê 8-channel desktop is item # TRL-08.
ê 12-channel desktop is item # TRL-12.
ê 16-channel desktop is item # TRL-16.
ê 4-ch. rack mount is item # TRR-04.
ê 8-ch. rack mount is item # TRR-08.
ê 12-ch. rack mount is item # TRR-12.
ê 16-ch. rack mount is item # TRR-16.
ê 20-ch. rack mount is item # TRR-20.
ê 24-ch. rack mount is item # TRR-24.
ê 28-ch. rack mount is item # TRR-28.
ê 32-ch. rack mount is item # TRR-32.
     

  
Contact your Total Recall representative if you
have any questions or for assistance in selecting
the proper cables or adapters for your application.

                      Total Recall — Overview 
                      Total Recall Brochure (2 pages, 8-1/2" x 11", 152k) — PDF
                      Total Recall Brochure (4 pages, 11" x 17", 912k) — PDF
                      Total Recall Large Photos  
                      Total Recall Manual — on the web
                      Total Recall Manual — PDF 
 
           Analog/ISDN/E1/T1/VoIP Capable Recorders
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