If the TeleCorder is not connected to your PC, the software will run in the off-line mode as shown below. Using this mode you can browse, search and play back the UpCorder recording files as well as convert them to WAVE files.



        To view the logs of recordings in the most recent ULogFolder, click the View Log button. If there are recordings logged, the “List of Recorded Calls” log window will pop up. An example is shown below. To view the logs of recordings in a different ULogFolder, click the Configure button and use Browse to open a different folder of recordings. You can also open folders of recordings by using the Windows file manager to locate the folder and opening the .HTM file in the folder (this file will be named “ULogTestNew.htm”, unless you changed it when creating a new ULogFolder).

b. List of Recorded Calls window is displayed after clicking on the View Log button.



      From the list of recorded calls, you can view recordings listed by date, start time, item number, port number, recording type, phone number, and duration. You can also sort by port (channel) or duration and use File Manager to search by date, delete recordings, edit or add text comments, and convert recordings to .wav files. Caller ID from both FSK and DTMF formats may be displayed for recordings made in the phone line mode and if there was Caller ID service available on the line (O for Unavailable, P for Private). To play a recording, click the Play button at the end of the line and the player will pop up. If the recordings are saved in “.up” format they will be played using UpPlayer. If the recordings were saved in “.wav” format they will be played using the Windows default player. With the UpPlayer player you can move/drag forward or backward to advance or back up the section of a recording that is being played. Use the AVA-1 or AVA-2 buttons for Digital Automatic Volume Adjustment of the playback audio (DAVA). If files were recorded in the UpCorder format (.up), you can also save the recordings to standard Windows WAVE files for sharing with users that do not have TeleCorder software.

Pause/Play: Click the button with two vertical lines to pause playback. Click again to resume.
 
Stop: Click the button with square box to end playback.
 
Save as Wave File: Click the button with a red dot to save the selected recording to your PC as a .wav file. The following image shows a sample of the dialogue box you will see if you click the red dot Make WAVE File button in the dialogue box. The recordings will be saved by default with a file name containing port number, plus the date and time of the call. You can change the folder where the recording will be saved and rename the file when converting to a WAVE file.

DAVA --- If the volume levels of the 2 sides of a conversation are different, or if the line quality was not well adjusted, the Digital Automatic Volume Adjustment (DAVA) function will amplify the lower or far side to more closely match the level of the stronger or near side of a recorded conversation during playback. Since background noise will also be amplified together with the sound, there will be a compromise to permit weak voices to be played at higher levels without raising background noise levels to objectionable levels. There are two levels of Dava available, AVA-1 and AVA-2. If automatic level control is required, use the one that provides the best audio quality. 
        When you are browsing the logs and listening to recordings, the application is active and will be recording voice files in the background. The list of recorded calls automatically refreshes every 25 seconds. Click on the “Refresh” button to synchronize the logs to show new recordings at any time.
        To return to the monitoring port or channel activity, click the View Port Activity button. To edit the numbers or text information for an item in the list, search by date, phone number or edited text, make WAVE files conversion in batch mode, or delete individual recordings, click the File Manager button.

c. Setting Hardware and Software

From the Port Activity window click Configure. You will launch the Recorder Settings window for UpCorder hardware and software. Refer to the following screen image.

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